About At Home Assistance
Your Life, Your Choices, Our Supportive Care
Our Vision
We envision a world where people of all abilities thrive, achieving their full potential in a supportive and inclusive environment.
Our Mission
Our mission is to support individuals with care and respect, guiding them towards endless possibilities as they navigate life’s journey.
Our Values
- Person-Centered Approach: Tailored services to meet the individual needs, preferences, and goals of each participant.
- Social Inclusion: Making it easy for everyone to join community activities, use resources, and make friends.
- Capacity-building: Encouraging participants to have a say, express what they want and make decisions about their lives.
- Safety: Supporting the physical and emotional well-being of participants, ensuring they are safe and feel secure.
- Respect: Treating participants with dignity, acknowledging their autonomy, and seeing their unique strengths and abilities.
- Advocacy: Speaking up for people with disabilities, making sure they have a say in choices that matter to them
Our client facing policies include:
- Code of Conduct
- Complaints Management
- Incident Management
- Individual Planning
- Service Access and Exit
- Informed Decision Making
- Quality Improvement
- Advocacy
- Freedom from violence, abuse, neglect, exploitation & discrimination
- Privacy
- Information Management
What Sets Us Apart Is Going Beyond Traditional Care Services
Qualified and Compassionate Team
Our qualified and empathetic team of nurses, support workers and facilitators are not just highly skilled but are also deeply committed to fostering an environment of respect, understanding, and empowerment.
Personalised Support Plans
Every individual is unique, and so are their needs. Our personalised support plans are designed collaboratively with clients, their families, and support networks to ensure that services are tailored to specific goals and aspirations
Fostering Community Connections
Our services foster social connection through engaging activities, creating opportunities for clients to belong, build relationships, learn new skills, and actively participate in a diverse community
Comprehensive Approach
We go beyond traditional care services, offering a holistic approach that considers the individual’s physical, emotional, and social well-being. Our team is passionately dedicated to addressing the unique needs and aspirations of each person we support. We craft personalised support plans that prioritise individual needs, aspirations, and personal growth.
Advocacy for Rights
We are unwavering advocates for the rights and dignity of individuals with disabilities. We stand as allies, working towards a society that values and respects the contributions of every individual.
Reliable Services
We prioritise business continuity and resilience. Our robust business continuity plan incorporates proactive measures, risk assessments, recovery strategies, and cutting-edge technology to safeguard critical functions. This commitment to resilience strengthens our capacity to navigate challenges and maintain consistent service delivery.
At Home Assistance is dedicated to constantly improving our services. We welcome feedback from participants, families, and stakeholders to address any issues and enhance our delivery. Our staff undergo training to meet individual needs, ensuring a high skill level. For information on our internal systems, please contact us.
Discover the unique impact of At Home Assistance, enriching lives and fostering independence.
